Backup to External Destinations Is Now in Orion

external destinations

This week we are back talking about one of our favorite tools. We have made our Backups even more versatile than before. Most of you asked us about the external destinations for Orion Backups and with that we decided to create them.

The Orion Backup has made it possible for us to hit that magical 99% success rate when it comes to performing backups. Here is all you need to know about our new Orion Backups, but what we did leave out is the ability to backup to external destinations. In the Classic you had the option to perform backups and save them to an external destination of your choice. This was an important part of the flow for many of our users, so we started working on a way to deliver this in Orion.

Orion Backups

When we introduced the Orion Backups, with the new incremental Backup System, we only made it possible to backup to our Amazon S3 Storage. Now that is not the case, you can, like in the Classic choose where you want to save your Backup. We have added the same options for Backup destinations in Orion. Now you can save to:

external destinations overview

Multiple External Destinations

We didn’t just make external destinations like in the Classic, we added a new feature. Now you are able to connect multiple accounts. You can now upload Backups to different Dropbox or Google Drive accounts, so you can better cater to the needs of your clients. If a client asks for a specific Backup to be uploaded on a different account – it’s no problem for you and best of all it takes seconds to do. Just make sure that when connecting multiple accounts you are logged into the right one.

multiple external destinations

Connect to Dropbox or Google Drive

When connecting your Backup to an external destination it will ask you to allow access both for Google Drive and Dropbox. At this point you will navigate from ManageWP and will go to the page of the service you selected. Here you can permit access to connect and start uploading your Backup.

dropbox google drive

Connect to Your Amazon S3 Storage

Now we have made it easy to connect your Backup to your Amazon S3 Storage. You just select the Backup you want to connect and it will ask you to input the following details.

amazon s3

External Destination Backups Cost

Unfortunately, we could not make everything the same as with the Classic. With improvements sometimes there are small setbacks. The cost of an upload to an external destination will be $0.13 per gigabyte. This is a separate charge from your standard Backup price. So, you will pay for your Backup (Daily $2 and Real-Time $6) and on top of this you will be charged for uploading your Backup to an external destination of your choice.

This is for Orion only, in the Classic we do not charge for uploading to an external destination. Also please note charges will be made ONLY when the Orion pricing plan is implemented, until then there will be no additional costs.

We are not profiting.

It’s important to note that we do not profit from charging you per gigabyte. We had to make a difficult choice. We either had the option of increasing the overall price of the Backups, so that everyone paid extra regardless of them using external destinations. This would mean that even clients who did not want to use external destinations would be charged extra. We thought that it would be better if we charged less for our Backup and allow you to store your Backups on our Amazon S3 Storage for free, and then charge additionally for uploading a Backup to an external destination. The charges for uploading to an external destination are coming directly from the services you are uploading to.

Beta Version

In the beta version for external destinations, you will be able to send your Backup once a week to the external destination of your choice. You can pick what day the Backup is uploaded and set it as a weekly task. Below you can see what it looks like to set up your Backup schedule. We are planning after the beta version to make it possible for the uploads to external destinations to be done manually (on demand) or have it set as well once per day. The costs per upload will always remain the same.

enable external destinations

Keeping Track Of Your Costs

It’s easy to lose track of how much you are spending per week or per month. It’s also good to always keep track of your expenses, so that you don’t get a shock at the end of the month. What we will introduce is a calculator, that way you can see at a glance how much your uploads to the external destinations are costing you.

Remember keeping your Backup on OUR Amazon S3 Storage will not cause any additional costs, when you pay for your Backup this is included in the price of the Backup. 

…. speaking of our Amazon S3 Storage, we have some exciting news.

Amazon S3 EU Storage Now Available

When we finished our new incremental Backups with Orion, we arranged that they be stored on our Amazon S3 Storage, however we only had the US version. This means that all of our Amazon S3 Storage was in the US. Now, we have created an infrastructure allowing you to Backup to Amazon S3 EU. This gives you the choice of your Amazon S3 Storage – you can choose to have all of your websites stored either in the US or EU, or you can mix and match and have some in the US while others in the EU. We wanted to make sure that we follow EU regulations and in turn allow you to do the same by making storing on Amazon S3 EU Storage possible.

amazon s3

Make The Switch

When you turn on a Backup for the first time you will be asked what Amazon S3 Storage you want your backups to be stored on. This will happen every time you turn on a Backup for the first time. For the websites that you already have a Backup on, you can switch to a different Amazon S3 Storage. However, Amazon S3 US Storage is our default. If you decide to make the switch from the US to the EU storage, you just need to contact our support. You will not be able to do this alone, our support will be happy to make the switch for you. Please note that switching to another storage will result in a complete wipe of backups on the original storage.

switch to amazon

As a side note, if it makes no difference to you where you store your website (US or EU), we recommend that you store your website on the US storage as it has slightly better performance.

That’s It Folks

That’s all we have in store for you today. We hope you will find the addition of the external destinations for your Backups useful, as well as being able to choose if you want your websites stored on the US or EU Amazon S3 Storage.

Just remember…

 

 

Nevena Tomovic

Nevena wears many hats in ManageWP. One of them is being responsible for translating our team's geek talk and product features into value that normal people understand. She believes that "learning is a treasure that will follow its owner everywhere", so she tries to learn something new every day.

23 Comments

  1. Samuel

    Hi there! It is posible to change dropbox folder where backups are stored? Thanks!

  2. agentsully

    At the end of this article you say:
    “Our Amazon S3 Storage (US and EU) is included in the price of your Backup”
    So do I understand that there will be a new cost added to my ManageWP fees for Orion backups that go to YOUR server?
    What are the backup costs for that?
    Thank you.

    1. Nevena Tomovic

      Author

      Hi, sending data to our Amazon S3 servers is included in the price of the backup. You don’t pay an additional fee for that. However, your backup cost depends on your choice of backup, ie. how often you choose to backup. Here is a quick link – https://managewp.com/orion-pricing-tldr-edition, to our pricing article, where you can see the option for our new Orion pricing, which should be live in the near future. Hope that helps answer your question.

  3. Mike Orozco

    Out of curiosity, are there any plans to allow for external uploads to Microsft’s Azure Blob Storage platform? There’s several implementations of it and decent documentation on the azure website.

    1. Nevena Tomovic

      Author

      Hi Mike, thanks for your comment. For now, we haven’t got that planned, but it does sound very interesting and definitely something to think about. I have passed on your idea to our product team, and they will take it from there.

      Regards,
      Nevena

  4. loma

    Hi guys,
    I’m actually a recent convert to ManageWP and Orion and do love many of the features over my previous solution. I have a “nice to have” request for Backups in Orion. It would be nice to log/record any backup “restores” into History and added to client report. Client reporting is a big reason I’m transitioning to ManageWP.

    Thanks and keep up the great work.

    1. Nemanja Aleksic

      Thanks for your feedback, loma!

      To be honest, I thought that the restore action is being logged. It definitely should be, and our developers will get that sorted out.

      If you have any further suggestions, just let us know. We want to make your life as easy as possible.

  5. info

    Nice to see backup to Europe locations.

  6. admin

    WHere are the options to set the external location? I can’t find any backup options anywhere. Just an on/off switch

    1. Nevena Tomovic

      Author

      Hi there, firstly you need to create a backup by switching the backup tool on. Once the initial backup in completed you have two ways of uploading your backup to an external destination. You can either go to the website in question and click on the backup, there you will see backup setting and when you click on that, it will ask you to enable external destinations. Click the check box to enable it. If you have not already added any external destination, you will get a link towards the page where you can add the external destination of your choice. If you have, then you can simply select the external destination you wish to upload to.

      If you wish to firstly add the external destinations you need to click on your name (top right corner). You will get a drop down menu, there you will see settings. Click on setting and that will take you to a set of options, listed there will be 3rd party services. Over 3rd party services you will be able to add external destinations.

      A great feature is that you can choose on what day your external destinations are uploaded – you set this also when setting your external destinations.

      I hope that was helpful and I apologize for the confusion, we are working on releasing an Orion User Guide that you will be able to refer to.

      Kind regards,
      Nevena

  7. Sean OBriant

    Once you have configured one external backup location in Orion, how do you access the Connect Services menu to configure another, or is that not possible in BETA?
    Thanks

    1. Nevena Tomovic

      Author

      Hi Sean,

      It is possible to have more than one external destination configured on your ManageWP dashboard. All you need to do is go back to 3rd party services and connect another external destination (just like you did with the original), just make sure that if you are connecting another say Dropbox account that you login into the one you wish to connect. You can add more than one Dropbox, Google Drive or Amazon on your dashboard, so that when you are uploading your backup you will see in the drop-down all of the external destination you have configured. Here you can select the one you wish to send your backup to.

      Hope I was able to answer your question, if you have any more trouble contact our support via the ticketing system and they will be able to help you out further.

      Regards,

      Nevena

      1. Sean OBriant

        My question is how to get to the 3rd party services menu, as I cannot find it under Orion. It popped up automatically the first time I set up an external backup location, but I cant access it now. Please point me in the right direction.
        Thanks

        1. Nevena Tomovic

          Author

          Hi Sean, you can get to it by clicking on your name in the top right corner, you will get a drop down and there you will see settling, click on that, and there you will see 3rd party services listed. We are soon going to release a Orion User Guide so you will have something to refer to. I apologize you had trouble finding the 3rd party services. Please let me know if there is anything else I can help with.

          1. Sean OBriant

            I figured it out. I’m a delegate and I don’t get to see that control panel. It requires me to login using our primary ID in order to find it. Any chance that will change in the future? Or is that a feature and not a bug?
            Thanks

          2. Nevena Tomovic

            Author

            Hi Sean, by delegate did you mean you are a collaborator? In this case you have a different set of access settings. Your collaborator account has it’s own settings page, on which you don’t have 3rd party services where you can adjust external destinations. I think that for now that will remain the same for security reasons. If you need to adjust external destinations the best thing to do is speak to the main account holder as they will have full access of the Orion dashboard.

  8. Wiggers

    Will you be adding the option to upload to our own server via FTP? We manage a large number of clients’ sites and it is critical to us that we have a copy of backups on our own server.

    1. Nevena Tomovic

      Author

      Hi Steve, we are not planning on adding FTP for now. Our main focus was on making external destinations as reliable as possible. Amazon S3 Storage and Dropbox have become reliable with time and are not overly expensive. For example, Dropbox is $49.99 per month for 500GB. Also, what might be helpful is that with the multiple accounts for external destinations you can upload your client’s backup to their own Google Drive or Dropbox, so they can have it in their personal files.

  9. jason

    Is it possible to set backups so they ONLY go to an external site of our choosing without ever going to your S3? If not, can you let us know what steps you are taking to ensure the security of your own S3 account? Some of our sites hold very sensitive data and we have been very diligent with the security of our own S3 account. One of our sites deals with medical information and is required to be HIPAA compliant, which is a whole other set of security rules.

    1. Nevena Tomovic

      Author

      Hi Jason, it’s not possible to only save to your external destination without saving on our S3 account. As you already use S3 storage you know what compliance it has. I can absolutely understand your concern when it comes to sensitive data, we make sure our user data is encrypted and we regularly change our access keys, as well as only having a limited number of people who have access to that data. We have hired security experts to make sure no sensitive data is threatened, and we have an ongoing White Hat security program: https://managewp.com/white-hat-reward . We are very serious when it comes to security and take every precaution to prevent any issues from happening.

      1. jason

        Thank you for your response. It was very helpful.

      2. Mike

        Hi Nevena, Does ManageWP’s standard terms include the Business Associate Agreements HIPAA related sites need? If not, will ManageWP provide a Business Associate Agreement for HIPAA related projects? Thanks!

        1. Nevena Tomovic

          Author

          Hey Mike,

          Thanks for your comment. We are not officially HIPAA certified, but our processes are in line with their policy. So far we can not include the BAA, but getting HIPAA certified is something that we are seriously considering.

          Regards,

          Nevena

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Add as many websites as you want for free, no credit card required. Sign up and start saving time!

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Add as many websites as you want for free, no credit card required. Sign up and start saving time!

Have questions? Get in touch!