Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
WHAT INFORMATION DO WE COLLECT?
The Company may collect various types of information from or about you depending on how you use the Site and its various features. In particular, during the Site registration process and the ManageWP subscriber registration process, you supply us various types of information, including personal information that you choose to disclose, and information regarding how you use the Site, which we collect as you interact with our Site.
With respect to personal information, you may provide us with various types of information. Such information may include you and your company’s name, address, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide to the Site. This information is generally entered into fields in the registration and subscription forms and enables you to take full advantage of the products and services that we offer. Should you purchase or use any Company products or services on or through the Site, the information that you supplied during the registration process may be used to track details about those purchases or use. We may collect email addresses from customers and visitors to the Site for the purpose of communicating with customers. If at any time you wish to be removed from the Company’s email database, you can request removal by contacting email@example.com. We reserve the right to contact you via postal mail, email or telephone strictly for the purpose of administering your account.
As with many other Web sites, the Web servers used to operate the Company Site collect certain data pertaining to you and the equipment and communication methods that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily identify you. They do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on the Site, or immediately prior to visiting the Site, and the length of time you accessed the Site.
This information is collected to, among other things, facilitate Site operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Site and the materials, products and services that the Company makes available on the Site.
Cookies and Tracking Technologies
Cookies and similar technologies on our websites and our mobile applications allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our Services. We may also collect your location (IP address) so that we can personalize our Services.
We hope the information below provides you with clear and comprehensive information about the technologies we use and the purposes for which we use them, but it you have any additional questions, or require any additional information, please contact us at firstname.lastname@example.org.
What types of cookies, web beacons and similar technologies do we use and why
Our cookies, web beacons and similar technologies serve various purposes, but are generally either necessary or essential to the functioning of our sites, services, applications, tools or messaging, help us improve the performance of or provide you extra functionality of the same, or help us to serve relevant and targeted advertisements. More specifically:
Strictly Necessary or Essential: ‘Strictly necessary’ or “essential” cookies, web beacons and similar technologies let you move around the website and use essential features like secure areas and payment information. Without these technologies, services you have asked for cannot be provided. Please note that these technologies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can’t guarantee your use or how the security therein will perform during your visit.
Performance: ‘Performance’ cookies, web beacons and similar technologies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our website works, understand what interests our users and measure how effective our content is by providing anonymous statistics and data regarding how our website is used. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you prevent these from loading we can’t guarantee your use or how the security therein will perform during your visit.
Functionality: These cookies, web beacons or similar technologies are used to provide services or to remember settings to improve your visit.
Advertising: First or third-party cookies and web beacons may be placed by our sites, applications, or tools, in order to deliver content, including product related advertisements, relevant to your specific interests on our sites or third-party sites. These technologies allow us to understand how useful our advertisements are, and improve the relevancy of the content delivered to our users.
We also utilize 3rd party service providers to assist us in delivering on the same functions, which means that our authorized service providers may also place cookies, web beacons and similar technologies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers.
How to manage, control and delete cookies, web beacons and similar technologies
You may manage certain cookies, web beacons and similar technologies we place by either choosing the Cookie Settings option upon first visit to our website or by visiting our Privacy Settings tab on our Setting page.
Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
More information about cookies
Useful information about cookies, including information about deleting or blocking cookies, can be found at: http://www.allaboutcookies.org
A guide to behavioral advertising and online privacy has been produced by the internet advertising industry which can be found at: http://www.youronlinechoices.eu
Information on the ICC (UK) UK cookie guide can be found on the ICC website section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy
Gathering Personally-Identifying Information
Once you register with ManageWP and sign in to the Service, you are not anonymous to ManageWP.
When registering with ManageWP, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. ManageWP may also record your IP address when you submit information.
ManageWP also may collect, at your option, certain preference and demographic information from you.
HOW DO WE USE THE INFORMATION THAT WE COLLECT?
All information collected by ManageWP is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows ManageWP to understand its user base and to improve services.
To protect your account information, please keep your password secure.
WE DO NOT COLLECT PERSONAL INFORMATION FROM CHILDREN
Children under 13 years old are not the target audience for the Site. To protect their privacy, we prohibit the solicitation of personal information from these children. If you are under the age of 13, please do not submit your email address or any other personal information to us through the Site.
ManageWP does not intentionally gather Personal Data about visitors who are under the age of 13.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you. We reserve the right to use and disclose Anonymous Information at our discretion.
Protection of Certain Personally-Identifying Information
ManageWP discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on ManageWP’s behalf or to provide services available at ManageWP’s website.
Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using ManageWP’s service, you consent to the transfer of such information to them. ManageWP will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ManageWP discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when ManageWP believes in good faith that disclosure is reasonably necessary to protect the property or rights of ManageWP, third parties or the public at large.
DISCLOSURE FOR LEGAL PURPOSES
We reserve the right to disclose any personally identifiable information or other information we collect through the Site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform to the requirements of law or to comply with legal process served on us; (c) protect or defend our legal rights or property or third party licensors of any material on the Site; or (d) in an emergency to protect the health or safety of the users of the Site or the general public.
Changes and Deletion of Your Data
You may change some but not all of Your Personal Information in Your account by editing Your profile within Your account. You may contact ManageWP at any time at email@example.com if You would like ManageWP to delete Your account and any associated data (other than Anonymous Information).
HOW DO WE PROTECT INFORMATION COLLECTED ABOUT YOU?
The Company places a high value on protecting information transmitted via this Site. For this reason, we use state-of-the-art security solutions to process payments and to provide secure communication methods. In addition, the Site is protected by a firewall that provides a high level of security. The Company takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply to us will be totally secure.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Click for more information about the security of our technology.
As the Company continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that substantially all of its assets might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.
Should you choose to connect your Google account, it will have the following effect: Your Google Analytics data will be displayed on your ManageWP dashboard and in the client reports. It will not be stored on our end. Your Google Drive will be used as a repo to store your website backups, plugins and themes. You will also be able to restore your website from Google Drive, as well as install plugins and themes from it. Your email can be used to send client reports to your clients. Your emails will not be accessed, stored, and no other type of email will be sent by ManageWP. No Google data of any kind will be shared with 3rd parties.
WHAT CHOICES DO YOU HAVE?
You may update at any time the information about you and your personal preferences stored on the Site derived from your registration on the same. You may also ask us at any time to remove your name from our list of Site users who wish to receive electronic communications and e-mail advertisements from the Company and our affiliates by simply sending such a request to us at the numbers or addresses given below. Once you opt-out, we will honor your choice until you inform us otherwise.
WHO CAN YOU CONTACT FOR MORE INFORMATION?
Data Protection Authority
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to your local supervisory authority or our lead supervisory authority, the UK’s Information Commissioner’s Office, as noted below:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: 0303 123 1113
In the alternative, you may contact us by either of the following means:
• By Mail:
Attn: Office of the Data Protection Officer, 14455 North Hayden Road, Suite 219, Scottsdale, AZ 85260 USA,
or for customers established in the EEA,
Attn: Legal, Office of the DPO, 5th Floor, The Shipping Building, Old Vinyl Factory, 252-254 Blyth Road, Hayes, UB3 1HA, UK.
• By Phone:
US DPO office: (480) 505-8877.
Last revised: Aug 27, 2019