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ManageWP Orion Status Report

ManageWP crunch time

ManageWP Orion development has been an exciting ride these past two years. We started the closed beta back in January 2015. Your feedback helped us build Orion the way you need it to be. In October 2015 we released Orion in mirror mode because we wanted to share the new dashboard and the new backup with the community. This generated a ton of useful feedback, and gradual addition of new tools helped us nail each tool before moving on to the next one.

It’s March now, and we’re only one milestone away from completing the Orion roadmap. The final SEO milestone will be released next week, and I’ll use this moment to go over our plans for the future.

To-Do List Before Classic ManageWP Goes Away

The Classic dashboard is going away in the next 45-60 days. We’ll use this time to do a bunch of minor things like bug fixes, optimization, security audits, onboarding, release party planning (can’t have too much confetti) and more. I’ve outlined some of the most important ones below.

The new pricing model

We did several rounds of pricing experiments and came up with the right model that we’ll publish next week. We’re talking about flexible, per-site, per-tool pricing. You’ll pick and choose only the tools you need, and mix different levels of service on a single account.

  • The free level is getting a lot of love. We’re removing the website cap, so you can add as many free websites to your account as you want. Some of the previously premium features are now free, like Manage Users and Google Analytics integration.
  • Custom plans. Instead of paying for all the tools in a plan, simply pick just the ones you need, and lower your subscription fee.
  • Mix plans on one account. Instead of just one plan, you’ll be able to have as many different plans on your ManageWP dashboard, including the unlimited number of free websites.
  • New payment processor. You’ve grown to hate our current payment processor with passion, offering us good money to have their staff fight polar bears with bare knuckles. The bad news is that the fight’s not gonna happen because of various ethical and legal issues. The good news is that we’re about to switch to a reputable payment processor, which should solve a lot of the payment issues.

Multisite support

You’ll be able to manage multisite networks from your ManageWP dashboard, using all tools except Backup and Clone. Due to the architectural difference (multisites share a single database), we can’t reliably clone or restore a multisite network, so we disabled it.

Classic backups are going away, Orion gets external backup destinations

For a time we thought about keeping the Classic backups in Orion. The reason? Some of you need the backup files in your own storage, because of the way you collaborate with your team, or you simply feel safer with backups in your own Dropbox storage. The problem is that the PHP script WordPress backups are becoming the thing of the past, and supporting them as well as Orion backups would be a nightmare.

In the end we found a way to drop Classic backups without sacfificing the functionality you need, by uploading backups from our infrastructure to an external destination of your choice. Because we <3 you 🙂

EU Data Protection compliance

At the moment, your backups are kept on our AWS cloud infrastructure, located in the US. With the EU directive prohibiting the export of personal data outside of EU borders, we’ll include the option of storing data on the European AWS infrastructure (the Ireland S3 storage, to be exact).

Various Backup and Clone improvements

The Clone to an existing website option will be here shortly. The Backup tool will get the include/exclude option. We’ve also getting a ton of code optimization and fallback methods ready to push live. They will further increase the reliability of your backup, clone and restore processes.

Various Client Report improvements

Some of the Client Report integrations are long overdue, like Uptime Monitoring. We’ll also add the option of further customizing your Client Report to match your brand identity, and more.

To-Do List After Classic ManageWP Goes Away

Once the Classic dashboard is history and Orion is the only ManageWP dashboard, we’ll focus on further innovation.

Automate everything!

Performance Check, Security Check and Client Report will get a lot of love by adding the ability to schedule them on a daily/weekly/monthly basis. In addition, the checks are getting notification options like Slack and SMS, and bulk action ability. Need to run 37 security checks? One click it like a boss.

SEO Audit

We’ve redefined the ManageWP SEO functionality. There’s a lot of room for improvement, so we decided to split it into two separate tools. The SEO Ranking tool that’s coming out soon will measure the success of your SEO efforts, and how you stack up against your competitors. SEO Audit will take things to the next level by running an in-depth analysis of you and your competitors, and providing actionable feedback. We’re very excited about this tool, and I believe that it will be an awesome news for everyone – you’ll drastically cut down the time you spend on SEO, and your clients will literally throw wads of money at you.

take my money
True story.

…and beyond

We’ve got a billion crazy ideas in our heads. We want to push things to the next level, keep innovating. Heck, this is how we came up with ManageWP in the first place. There are a lot of things done poorly in the world of WordPress, and we’ll give our best to set them right. NoIcan’ttalkaboutourplansforthefutureandthingswe’reworkingon. Whatthingsohstufflikehostingsafeupdatessecurityandmoreit’sallhushhushfornow.

Here’s to an exciting year ahead of us.

Nemanja Aleksic Avatar

53 responses

  1. Theresa Jennings Avatar
    Theresa Jennings

    But if there’s an EU directive stating that personal data can’t be exported outside of EU borders, and we have to store our sites on AWS’s Ireland location, doesn’t that mean we can’t export our websites to the US? That doesn’t make sense. Maybe you could explain it more. Because my S3 account is here in the states.

  2. natebald Avatar
    natebald

    Hey Great job guys I am super super exited about 2 things.
    First I pushed and pushed you guys several times about me being able to store my backups were I want. My guess is I wasn’t the only one and I am so happy you found a solution.
    Second is the per-site pricing. I took both your surveys and was really concerned that my pricing was going to go from $135/mo for 75 sites to well over $300. I will be able to choose what features applied to what sites (can we make groups? as in pricing groups? New feature added?) I can even add some free sites in there as well!

    The payment processor is good news as well, never liked the interface or anything provided before.

    All in all nicely done. Can’t wait to have over 100 sites soon!

  3. JeremyTolbert Avatar
    JeremyTolbert

    This talk of a new pricing model has me very nervous. I have not seen any concrete information about a pricing model change and I thought that we were assured we wouldn’t see a large price increase with Orion. I’ve been generally happy with ManageWP but if I see a large price increase with this I will have to take my business elsewhere. I had very little in the way of issues with the old management tool.

  4. Lori Newman Avatar
    Lori Newman

    Look forward to seeing the new changes, I like the Orion look and feel. Right now I still have to switch over to the classic version to switch between accounts. We created three accounts for each package depending on our clients options. Will we be able to do that or will the new pricing not be needed to have separate accounts? Thanks so much!

  5. ARS Cons. Avatar
    ARS Cons.

    Mutlisite…

    When you say “except Backup and Clone” … do you mean that we will be able to Backup, but not to do a “Backup+Clone” operation?
    Or do you mean that multisite will have no backup whatsoever?

    Because I can live with manually restoring a MS backup, but I’d sleep so much better at night knowing my backups are handled BY YOU (and I assume you care about the quality of my sleep, else you wouldn’t have done this whole Orion project)

  6. jay@andupdatemywebsite.com Avatar
    jay@andupdatemywebsite.com

    I haven’t seen any mention of Maintenance Mode in Orion. Will you still have that feature? About a third of all sites in our account at any one time are in maintenance mode. Or will we need to return to using a third party plugin for that?

  7. jay@andupdatemywebsite.com Avatar
    jay@andupdatemywebsite.com

    Will Orion support Maintenance Mode? Or will we need to return to using a third party plugin for that purpose?

  8. 1lifeincome@gmail.com Avatar
    1lifeincome@gmail.com

    Really the only ? i have is regarding backups. Currently, my LiquidWeb server transfers my BU’s to my AWS acct. Is Orions any Different? If so, how? I ask since i currently do Not do bU’s w/in Orion. Pardon my ignorance.
    ps: Having found u guys is the Only reason i can see myself going beyond my current 30+ sites w/no worries!

  9. jjsararas Avatar
    jjsararas

    Thanks Nemanja, fantastic work team, I didn’t know about the external backup decision, makes me very happy too!

  10. dale@118group.com Avatar
    dale@118group.com

    Sweeeeeeeeeeeeeeeeeet

  11. john.defusco@rogers.com Avatar
    john.defusco@rogers.com

    Great work. However I was expecting more plugin management functionality like that on ManageWP Classic. Especially the ability to see all plugins/versions installed on all/selected sites on one screen, and the ability to install, activate, and de-activate with one click on that screen. That was remarkable. It also made it quick and easy to compare the plugins and versions installed on different sites, which doesn’t seem do-able at all on Orion. I also don’t see any mention of the Server Logs widget in Orion, which I’ve found useful in ManageWP Classic.

  12. nikos@gnnpls.com Avatar
    nikos@gnnpls.com

    Hi. Great work.
    Is there any functionallity in plan to track all the user activity within the wp-admin? Like aryo activity plugin or like other with the same function? Because manage wp is already there so it could handle that process too.

  13. matt.rutherford@gmail.com Avatar
    matt.rutherford@gmail.com

    Great news that you are reaching this milestone – I especially appreciate the ability to mix and match tools per site.

    My web ‘business’ is a mixture or things I do for friends, things I help out with a few things I get paid for – I’d like to be able to pare things down for those things I help out with, and then add all the bells and whistles for the paying clients – I have long thought about upgrading to the business plan to get SEO etc, but I only really want to do that for 3/4 sites in the 20ish that I manage.

    Appreciate all of your hardwork in making Orion a great tool.

  14. carla@cali2copio.net Avatar
    carla@cali2copio.net

    Hello, nice work!
    Just one question for now, when can we expect to see the Client’s Report changes? Will we have more control over it? … change covers, choose order or design stuff? how far did you go?
    Thanks. ; )
    c

  15. edigest Avatar
    edigest

    Is Multi-Site working yet? I’m unable to add a MU site to Orion.

  16. kontakt@punktbar.de Avatar
    kontakt@punktbar.de

    Love the automate everything … it will save so much time! thank you for beeing open

    Frank

  17. colin@mennescreative.com Avatar
    colin@mennescreative.com

    How many versions of the backups are kept? or is there one backup file for each site that gets overwritten each time?
    Or can i tell by the calendar that all versions are ket, just like restore points in Windows?
    If you need EU S3 where can you set that option or does it happen automatically?
    Is it needed to check the subscription i have now because of the change in your pricing plans? if yes, where can i do that?

    With kind regards,
    Colin Boiten

  18. kenny@phnx21designs.com Avatar
    kenny@phnx21designs.com

    I just want to say that I am super excited about all of the changes!! Finding you guys (and gals) has completely changed my website proposals and allowed me to generate additional recurring revenue after completing projects. The ability to customize plans per site will be tremendously helpful! So, a big THANK YOU to everyone on the ManageWP team!

    I am curious, what do all or any of these changes mean for the mobile app? I love being able to use the iOS app to perform updates while traveling or on the go.

    Also, are there any plans for modifications to the WP backend Support menu link that allows clients to message us? I think it is a phenomenal tool, but it’d be nice if it had a more customizable interface (i.e. customizable form or automatically gather info like browser, OS, etc… like when we submit tickets to you). I use Teamwork Desk for my helpdesk software and that’s where those requests go, but I’d like to gather more information from a client when they initially submit a ticket.

  19. SusanMarshallVA.com Avatar
    SusanMarshallVA.com

    For those of us that have been part of the beta, what will be the process for merging our beta account and classic account? I’m wondering if you will do this or if I’ll have to disconnect sites from one account and add to the other.

  20. jack@jackvoorheis.com Avatar
    jack@jackvoorheis.com

    Will backup be stored on your server or will we have to setup our own storage?

  21. Hamid Peya Avatar
    Hamid Peya

    Glad to hear that you guys are finally seeing the finish line. I am very excited about SEO tools as i give it a try and the results were very satisfactory. But one the most important thing missing in this tool is to evaluate the ranks base of a specific internal url. We can focus each internal url on a specific, different or more than 1 keywords. So there should be an option to enter internal urls on specific keyword to check and analyze the ranks and competition. I bet It would be a great improvement. 🙂

  22. jpw94 Avatar
    jpw94

    what is the status of cloning to an existing webiste?

  23. james@viralwolf.com Avatar
    james@viralwolf.com

    Please add Slack notifications as an option for uptime monitor tool! That would save us from getting a ton of extra emails and SMS messages! Thanks for all your great work — Orion is awesome so far

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