Browse through our archived content below.
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To support or the cost of not supporting
Before I dive into the meaning of support, I would like to tell you something about myself, so that you can have the full picture! Oh and, the following story… Read more
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ManageWP Customer Happiness Report – March
Without much adieu, we wanted to share with you the March Customer Happiness Statistics. In the interest of full disclosure we have decided to share with you the good, the… Read more
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How to Gauge Customer Sentiment in a Support Request
When it comes to business, Customer Service is the first line of defense. Our Customer Happiness Engineers are always ready to jump in and provide assistance and since they are in… Read more
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ManageWP Support Performance in Numbers — Are We Keeping You Happy?
Here at ManageWP we take support very seriously. As far as we are concerned, the ManageWP service is only as good as the human network that supports it. We are… Read more
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4 Live Chat Plugins for Providing Quick Support
Do you use a live chat feature on your blog? Not everyone feels that a live chat box on their blog is important or even necessary, but it can actually… Read more
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ManageWP: What Has Been and What is to Come
Doesn’t time fly when you’re having fun? At ManageWP we are fast approaching the end of our first year as a commercial service. It has certainly been one to remember… Read more
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8 Useful FAQ Plugins and Themes for WordPress
How do you offer support on your blog? Do you have a standard contact page that floods your email with questions, comments and concerns? A contact page does work if… Read more
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WordPress Themes: 5 Reasons Why You Should Go Premium
Those of you who have spent any length of time browsing the WordPress Free Themes Directory will know that there are a huge number of free WordPress themes available for… Read more