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ManageWP Orion Developer Diary #3: Bulletproof Backup Solution

Update: As Orion development evolves, some of the information below became outdated. Check out the Dev Diary #8 for more up-to-date info!

backups_web

A lot of you have patiently waited for us to deliver on our promise and provide you with a bulletproof backup solution that your websites direly need. It’s time to reward your patience – the new backup app is being released tomorrow, on May 5, into the ManageWP Orion closed beta and it’s jam-packed with new features.

No More High Server Load

The first thing you’ll notice is how easily your website server is running backups. The new Orion backup runs just a small fraction of the process on your website server; the vast majority of the work is done by our own server infrastructure, built specifically for this purpose. With the help of our Hibernation technology, your website is queried for content, which is then uploaded to our Hibernation Pod (our cloud storage infrastructure) where a backup archive is assembled. And the best part? The load on your site server is little more than a regular website visit.

Real-time Protection

Scheduled backups are obsolete now that we’ve switched to real-time protection. The new Hibernation tech allows you to run incremental backups every hour, 24 hours a day, 7 days a week. That’s 720 restore points each month!

Compatible With Huge Websites

With the resource issues resolved, there is no upper limit to the size of the website you can back up, both in terms of the physical size and the number of files. The backup is incremental, meaning that after the initial backup, only the changes you make are tracked and uploaded. Instead of creating a 10GB backup each and every time, you just run a backup for those 2MB for your latest post.

backup-graph

Secure Off-Site Storage With Hibernation Pod

Storing backups on the website server is a bad choice for a number of reasons – hackers could access your FTP and hijack the whole website; with larger websites you could easily burn through your physical space; but most importantly, if something happens to your server, your only chance of getting things back on track has crashed with the server. That’s why we’ve decided to assemble and store your backups on Hibernation Pod – our cloud storage solution that makes it ridiculously easy to store and restore your website backups.

We Play Nice With Everyone

Some managed hosting companies, such as WP Engine and Pagely, restrict PHP backups because they interfere with server performance. This is no longer the case. The traffic and server load are only a little higher than a regular site visit, so there’s no need for the hosting companies to throttle or terminate the ManageWP Orion backup script. This is very important because you ask us all the time if ManageWP plays nice with hosting company X – from now on we play nice with everyone.

 

Why We Chose to Build the New Backup

You know how the old ManageWP backup works. It’s a PHP script relying almost exclusively on your website server resources, similar to other major backup plugins such as BackupBuddy or Updraft Plus. It’s quick, it’s dirty and it’s resource intensive. The problem is, if you run a serious business, anything less than a 99% backup success rate is unacceptable. Our research showed that ManageWP and similar major solutions deliver ~80% success rate with default settings, and in some cases require a lot of compromises to run reliably. You probably know all this all too well.

We explored all possible options and concluded that further optimization would hit the ceiling at ~85%. That’s why we came up with the Hibernation technology. It allows us to achieve that magical 99% success rate by running low-intensity processes off-site and utilizing incremental backups, Hibernation Pod storage and a number of other optimizations.

 

Getting Started With ManageWP Orion Backups

First off, say goodbye to complicated scheduled backup forms, credentials and account linking. We’ve made the user experience as straightforward as possible. When you log into your ManageWP dashboard, you will immediately see a rundown of your websites in the backups widget:

backups-widget

If you’re a ManageWP user, the first thing you’ll notice is that the scheduled backup tasks are gone – with real-time backups there just wasn’t any need for the hassle of juggling multiple backup tasks; now all of your websites are sorted into categories, according to the status of the backups:

  • Automatic backups: The backup for these websites works like clockwork, yay! You have the option of running a manual backup or going to a detailed backup report for that website
  • Backups not enabled: For those rare occasions when you don’t need a backup for a particular website. You can always check this category to enable the backup

Clicking on the detailed backup report gives you an in-depth backup report for that website:

backup-upperleft

In the upper left corner of the screen you’ll see the backup calendar with information about your backups. There are two buttons: Backup Now if you want to create a backup right away, and ON/OFF, which is the only button you need to click to turn your real-time backup on and off.

The lower left corner lists the available backups for a chosen date. Clicking on one of them brings up a detailed report on the right of the screen:

backup-lowerleftupperright

The lower right part of the screen is a screenshot of your website at the moment the backup was created – this is great if your theme broke down or the website has been defaced and you’re looking for the latest functional backup to restore. Above the screenshot, you’ll find more information about the backup: WordPress version, the number of plugins, posts, comments, the latest published post and the active theme.

And last but not least, the upper right corner is where the magic happens. The Download backup button allows you to store the backup archive on your local computer. Test restore backup is great for critical websites – your backup is restored on our test server. You can see what it looks like and once you’re certain that everything is in order, click on Restore backup. This button restores your website using the backup from our Life Pod storage – a simple single click to start the restore. Enjoy it as the progress bar races to 100% 🙂

backups-progress
Progress bar – a  developer’s best friend

Please note that at the time of writing we’ve disabled the Test restore backup and Download backup buttons – once the internal tests are successful you will be able to play with them to your heart’s content.

That’s it for this blog post. We have a lot more going on, so expect the next Dev Diary next week, with more information about Orion apps. If you have any comments, suggestions or feedback, please let us know. We’re very excited with the road ahead and the tools we’re building to help you run your business efficiently and reliably.

Team ManageWP salutes you!

Want to know more about ManageWP Orion? Check out our Developer Diary #2

UPDATE: ManageWP Orion Developer Diary #4 is out! Read about the client report, additional backup features and more!

Nemanja Aleksic Avatar

105 responses

  1. chrisjohns03@gmail.com Avatar
    chrisjohns03@gmail.com

    Amazing work guys…this looks awesome! Can’t wait to see it in action.

  2. alexander.degroote@gmail.com Avatar
    alexander.degroote@gmail.com

    Hi, that looks fabulous.
    I’m very interested in the new backup solutions, the current backup solution doesn’t work perfect for a huge site like mine and I waite to join my other sites. Is it possible to join the bèta te help testing the new backup solution ?

  3. Karl Sandoval Avatar
    Karl Sandoval

    Sounds like really useful and well thought out options – looking forward to testing these eventually. We’ve run the free-5 limited account for some time now, to test and see if this is a useful solution for us, which I think it is. I’ve been looking forward to upgrading to a “proper” account for some time, and it sounds like Orion will be a whole lot better still. Exciting.

  4. Illustrate Media Avatar
    Illustrate Media

    This is going to be an incredible boost to my workflow if this works as well as you suggest. How to make a great servic even greater. Any chance I could get in on the beta? I have a particular site that I have in mind to test the backup process with.

  5. ARS Cons. Avatar
    ARS Cons.

    Wow. Just wow. As an ex-hosting provider, versed with all the issues of server load, and CloudLinux’s resource-limiting problems, this is quite a feat. I’m on Orion now, will give this a run, expect all my clients to be added to my account, if this is as amazing as it sounds !

  6. webdesign@bemoore.com Avatar
    webdesign@bemoore.com

    Can’t wait to try out the new backup. I have one site that only seems to backup 2 out of 5 times… so I hold great hopes for this one…

  7. ngmatthews@gmail.com Avatar
    ngmatthews@gmail.com

    Backups are a real issue for me, particularly full backups where only about 50% complete each time due to server resource issues.

    Do you have a rough idea when you are taking Orion out of beta?

  8. Tiago Rodrigues Avatar
    Tiago Rodrigues

    Kickin’ as* now!
    Good job!

  9. brianjosephking@gmail.com Avatar
    brianjosephking@gmail.com

    Can’t wait to see it! Are sites now able to be used on Orion Beta + current public release of ManageWP together or is it still one or the other?

    Thanks! Keep up the great work guys & gals!

  10. Nick Defoe Avatar
    Nick Defoe

    My impression was that BackupBuddy didn’t work on WPEngine due to the architecture of their system, instead of being specifically disallowed due to resources – is that wrong?

    We are definitely interested in giving this a go. We have been relying on WPE’s backup solution and backupbuddy for our other sites in the past. Hopefully this can bring everything under the same solution!

  11. scott@webdirexion.com Avatar
    scott@webdirexion.com

    Just a general Kudos for taking a great project and making it stellar. Well done. Then… one wishlist item:
    It would be great if you could improve the client reporting feature with a) ability to write a short note to our clients; b) a more detailed reporting/dashboard style (like Google analytics) showing what we do for them each month.

    Thanks… keep up the outstanding work!

  12. jldesign Avatar
    jldesign

    I would love to get an invite to the beta queue please. This sounds wonderful!

  13. ellegaard Avatar
    ellegaard

    Looks great, cant wait to be able to use it on all accounts! Well done!

  14. info@ericburlet.com Avatar
    info@ericburlet.com

    Wow, it looks great ! Can’t wait to use it, the summer is going to be good…

  15. Ben Avatar
    Ben

    This looks very promising. Has it been released yet? I still see Backups with the “soon!” in my dashboard, not clickable.

  16. info@cowgirlexpressions.com Avatar
    info@cowgirlexpressions.com

    I want to test this so bad!!! Still looking at the “soon!” message next to Backups in my beta window. Should I log out and log in again? Refresh? Or just be patient…. (aaaagghh!)

  17. billy@creative-impact.co.uk Avatar
    billy@creative-impact.co.uk

    Thats great news, I like ManageWP, but am forever getting failed backups on larger sites which made me think of moving to Vaultpress. I am glad to hear of the changes and will try them out when I get a chance. Good stuff.

  18. avid1@avidform.com Avatar
    avid1@avidform.com

    The lack of backup capability in Orion Beta is the reason I’ve not been using it. This new BU system sounds great. Our backups were spotty at best under the old ManageWP.

    One question – maybe Ive missed – but where the heck do these backups backup to?? Is it an internal storage system? We store all of our backups on Amazon S3.

    One more question.. when will we be able to add WP Multisite installs to Orion?

  19. mel@moderntraction.com Avatar
    mel@moderntraction.com

    So excited for this feature! Been waiting impatiently! 🙂

    1. When will we be able to download, send offsite or restore backups (any will do)? It’s essentially useless for now and an issue given the backups don’t work on some of my sites in the regular version. When can we see these features functional?!

    2. Will we be able to exclude folders, like in case we use another backup like BackupBuddy, so would be good to ignore large unnecessary files.

    Thanks!

  20. thom@claymediagroup.com Avatar
    thom@claymediagroup.com

    This looks incredible! How do we get an invite?

  21. craig@craigcameron.us Avatar
    craig@craigcameron.us

    I have a particularly awkward site that is over 2Gb and have had to cease backing it up – I think my web hosting company aborts the process. Is there any chance of getting in on the beta to see if it works with this site??

  22. john.cope@copeit.com.au Avatar
    john.cope@copeit.com.au

    WOW!

  23. serge@theleftlane.com Avatar
    serge@theleftlane.com

    Is the POD going to cost extra?

  24. Debayne Avatar
    Debayne

    Is the beta now fully functional? If yes, then an invite please. If not what is still missing?

  25. i@siddatwork.com Avatar
    i@siddatwork.com

    Now this is really sweet.
    I am using VaultPress for high profile sites, so this should really be able to do the heavy lifting instead!

    Keep going guys. No rush. Quality, Quality Quality!

  26. sgon Avatar
    sgon

    we have a lot of webs based on wordpress + custom scripts outside wordpress structure… will Orion Backup be able to only backup WordPress or will it catch the whole site?

  27. mjmurphy53711 Avatar
    mjmurphy53711

    We no longer have the option to store backups in dropbox?

  28. Bilal Tahir Khan Avatar
    Bilal Tahir Khan

    Hi,
    i am found new backup solutions For my blog i need this post.Nice Sharing
    Really Awesome Man Keep up it
    Have a nice week Ahead

  29. Adam Hansen Avatar
    Adam Hansen

    When it is released, will all of the updates from Orion be included in the package I currently have with ManageWP or will it require additional costs?

  30. Ricky Onsman Avatar
    Ricky Onsman

    Alright! I’m one of those for whom my 40+ client site backups have been a right royal pain, even with ManageWP. So I trialled Orion’s backup facilities with four of my most problematic sites: one that is self-hosted by a client (has never backed up at all), one that is hosted by an external host (sometimes backs up, mostly doesn’t), one that I host but for some reason has never backed up via MWP) and one that I host that backs up well via MWP but is dauntingly large (10 years of posts will do that).

    First attempt at using Orion’s backup: complete success for all four.

    Check this morning to see if incremental backups are working: complete success for all four.

    For all of you who think this feature sounds amazing, fantastic, awesome: you are 100% right.

    Congratulations, Nemanja and ManageWP, you have completely changed the game for multi-site WP backups. Stunning work.

    I can hardly wait for all of Orion’s Apps and Preferences to be up and running.

  31. Jane Avatar
    Jane

    This sounds great, would love to be notified when I can signup to use this Orion backup service. I think this service will just what people need for a backup service. At present get backup up from another company but I would love to try this out to see if its better. Many thanks

  32. Peter Avatar
    Peter

    looking forward to it

  33. Nemanja Aleksic Avatar
    Nemanja Aleksic

    Everyone who expressed interest in the Orion closed beta up until this point will get an invite via email within the next 24h.

    Please don’t hesitate to spam us with your feedback!

  34. karl_s Avatar
    karl_s

    Impressive. Can’t wait to see it in action (or NOT see it, if you know what I mean). Just another reason to choose ManageWP over the competition, and another reason ManageWP is superior. Keep up the great work, folks!

    🙂

  35. tony.catone.seo@gmail.com Avatar
    tony.catone.seo@gmail.com

    Can anyone still get in on this action? I’d like to try this out as I’m a new customer about to set up backups for the first time anyway.

  36. mjmurphy53711 Avatar
    mjmurphy53711

    Dislike losing the option to backup to Dropbox.

  37. Marc Ongaro Avatar
    Marc Ongaro

    Is it too late to get in the closed Beta? I would love to try this out!

  38. joshuablumberg@icloud.com Avatar
    joshuablumberg@icloud.com

    Wow Orion is looking incredible! I would love to join the beta if there is a spot open!

  39. jjsararas Avatar
    jjsararas

    Good morning folks! I just happen to have been swamped for the last 3 days and have finally just now had a chance to go play with the new backups. I guess I haven’t been paying close enough attention, but I didn’t realize it was going to be incremental – this is fantastic! I love the UI choices you’ve made too. It’s all making sense and I’m very excited to dig into it a little more. I’m sure I’ll find something to request 😉 Thanks for your dedication to quality!

  40. Ben Avatar
    Ben

    Good Morning,

    just a little general question, when you make a backup do you backup the whole database or just the WordPress parts of the database (in case there are not only the WordPress tables in it).

  41. martin.lehari@gmail.com Avatar
    martin.lehari@gmail.com

    Hi
    Are there any open slots for beta? I’d be interested in giving a shot too..

  42. Ryan Avatar
    Ryan

    I’m interested in giving the beta a try too. Could you send me an invite?

    Thanks!

  43. kontakt@medianotions.de Avatar
    kontakt@medianotions.de

    I used the new backup for a few days now and it worked like a charm! Please add the download feature for the whole backup and for single files / folders of tree view soon!

    A possibility to transfer backups automatically from Hibernation Pod to my Dropbox or FTP-Server would also be very nice. Please consider this feature.

    Thanks,
    Bogdan

  44. info@themightyant.com Avatar
    info@themightyant.com

    I will happily test the beta. Particularly on backups over 500MB, I have several sites that currently fail at this.

  45. Piet Avatar
    Piet

    The new backup feature is really great and works so smooth.

    At first I didn’t quite understand why my site would need backing up every hour, but I think it is easier to implement a “one-schedule-fits-all” like this, than to offer all kinds of different schedules per account/site.

    I was interested to know how well the restore function worked (something I think people usually don’t want to use) so I destroyed my test site after running the first few backups.

    Then I clicked the restore button and BAM! Got my whole site back, just like the way it was before I destroyed it 😀

    Really impressive work!

  46. Ricky Onsman Avatar
    Ricky Onsman

    I am already hooked on Orion. I now have all 42 of my own and client sites on the beta, nicely sorted into 6 groups, all backing up smoothly. The way they are organised, the speed of the response on actions I can currently perform like spam comment management and plugin updates, the display of things like Analytics … the whole package is efficient, stylish, easy to use and thoroughly seductive. There is more to come, I know (and backup to Dropbox is up there with what I’d like to see) but it is clear MWP is setting new standards with Orion. I have previously been part of the 2.something % of users who drew on support for various issues but it looks like that is in the past. I look forward to your continuing progress. Cheers.

  47. graham@freedomstudios.co.za Avatar
    graham@freedomstudios.co.za

    I personally also am holding my breath in anticipation for this update. My biggest issue at the moment is that backups keep failing and cloning often doesn’t work either. If you would like to add me to the beta – I would be most grateful 🙂

  48. hello@thefitnessdevelopers.com Avatar
    hello@thefitnessdevelopers.com

    Hi, this looks like an amazing addition to ManageWP. Would I please be able to join the beta to help testing? Just starting out and trying to find an ideal solution for certain tasks across multiple websites, and this looks pretty close!

  49. hello@thefitnessdevelopers.com Avatar
    hello@thefitnessdevelopers.com

    This looks incredible guys, amazing job! I am just starting out and trying to automate many tasks across numerous sites, such as backups and plugin updates, and would love to help test the beta if possible!

  50. richard@chivetonhouse.co.uk Avatar
    richard@chivetonhouse.co.uk

    This sounds really good as have had some issues with automated backups recently to my present hosts. Would love to try this out as an alternative to Dropbox although I have full pro account there.
    It will be good to see what the costs are to have such a reliable backup service.
    Well done guys.
    Please add me to the next release.

  51. roller@businessnaples.com Avatar
    roller@businessnaples.com

    Hi
    Really excited to try the new backup! I currently have 2-3 sites that just won’t do to on your current system. I’m near launching a new WP maintenance addition to my business and will really need the backup. I was informed on June 8 that I would get an invite but so far have not? Any other steps I need to take?

  52. natebald Avatar
    natebald

    I have expressed my opinion in a support ticket, but will do here as well. It think the backup solution goal is incredible, but without offsite backup locations it is far from a successful product.

    What if your service OR Amazon (PODS) is not available? If it is on a NAS on my network or even dropbox, it is always available AND secure. Also, I like to keep 8 days of running DB backups, 5 full site weekly backups and 3 full site monthly backups. This is standard disaster recovery 101, If I get a virus say, I can restore for a backup 3 months prior.

    If your service is not available, say the internet goes down, I have a copy here on my network and my developers can continue to work.

    I can’t stress this enough, remote backups are invaluable, if you haven’t got much feedback yet stating that is is because people haven’t realized it yet.

  53. Dirk-Jan Avatar
    Dirk-Jan

    Hello guys, this looks amazing! We are looking for a good backup solution for our clients for a long time. Is it still possible to join the beta program? I’d love to give it a spin…

  54. Karlos Avatar
    Karlos

    This looks fantastic, have tried quite a few different options to try and get around the resource issue. Some sites just will not reliably backup and it puts a huge drain on our time having to ensure that backups are complete and completed properly. It would be awesome to start testing out this platform, would love an invite if you are still handing them out.

  55. Paul Avatar
    Paul

    Is there any chance I could get an invite to this? My biggest problem and reason for looking for other management solutions has been the backup troubles and I’d love to be able to test / use this.

    Thanks!

  56. john@bazingawebdesign.com Avatar
    john@bazingawebdesign.com

    Does the backup just backup the database or both the database and files?

  57. steven@inceptionwebdesigns.com Avatar
    steven@inceptionwebdesigns.com

    How long are the backups kept in Orion on your Amazon S3 servers?

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