WordPress agencies (and WordPress freelancers) are creative business entities that help provide online solutions and presence for their clients – other businesses. If you are the owner of such a WordPress agency or are employed by one, you know that in order to stay profitable a WordPress agency must have a constant flow of customers and projects, running back to back.
Before I dive into the meaning of support, I would like to tell you something about myself, so that you can have the full picture! Oh and, the following story was my talk at WordCamp Belgrade!
Why is SouthWest Airlines so well known for their outstanding customer service?
Sure, they get most of the basics right. Minimizing delayed and cancelled flights, staying affordable for the average Joe and maintaining strategic hubs all helps them compete with the likes of United, Delta and American.
We are only a few days away from WordCamp Belgrade, and everyone is getting excited. It’s going to be a weekend packed full of talks, workshops, city tours and great food & drinks. I want to introduce you to the people behind the scenes, and give you an overall idea of what we have planned.
We have teamed up again with WP Elevation to deliver a fantastic webinar that will up your game with clients, and it’s all for free. Join in and learn how to deliver and write proposals from Troy Dean and Kristina Romero. Together Troy and Kristina have come up with a bulletproof template for writing winning proposals to your clients. You can expect a step by step tutorial, and all of the resources to get you started will be provided on the call.
Welcome to the world of freelancing!
Whether you’ve quit your full-time job or are just looking to make a little extra dough with a new side-hustle, freelancing in the WordPress space can be a great way to establish yourself as a reliable webmaster.
For me what makes a company great is the people who work there. The key to success lies in that you not only work together, you also bond together in your mission and make it fun. You joke and laugh together as you create products you are proud of. I am Bojana Milosevic, the creative whiz of the Marketing team, and I recognize that laughter and fun on the job can make a difference in the way the job is done. I trust the people I work for, I enjoy the people I work with and I believe the greatness of any company cannot be solely measured by the performance metrics.
Communicating with your team, especially if some members are remote, can be difficult at times. Making sure that everyone is on task, understands the objective, and receives the right information at the right time can quickly become cumbersome and confusing. Especially if you have been sharing task related information via good old-fashioned email.
Last week we wrote the Safe Updates announcement and why you should be excited about it. Today I am happy to announce launch of Safe Updates – an automated process that ensures your update of WordPress core, plugins and themes is safer than ever.