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Two factor authentication In ManageWP

As you know security has always been important to us, and with the new ManageWP Orion dashboard, we are taking extra precautions to make sure it is as secure as possible. This means we are introducing the Google Authenticator to ManageWP.

 

Two Factor Authentication

How Does Google Authenticator Work

Google Authenticator is a mobile app that adds two factor authentication to your account login to help keep your data safe. After Google Authenticator is installed on your mobile device and ManageWP is connected to Google Authenticator, you’ll need to auto-generate a Google Authenticator passcode on your mobile device to log in to your ManageWP account.

Where To Find The Two Factor Authentication

You can find it in the top right corner, under Settings > Security.

How To Set Up Two Factor Authentication

It’s very easy to set up the Google Authenticator, you can either do it by copying the code directly into you phone, or scanning the unique barcode displayed. This will only take a few seconds. In case you misplace your phone or it get’s stolen, there is also a link you can click on to change your code, and keep your dashboard secure. Of course if you can not access any of your devices and are worried about your dashboard security, you can contact our support, and they will help you with setting up a new two authentication code.

how to set up two factor authentication

Stay safe!

 

 

Nevena Tomovic Avatar

30 responses

  1. Luke Barrett Avatar
    Luke Barrett

    Hi

    Im having issues login in to Orion. It asks for an authorise code but I have no idea what this is…

    Can you please help me get on it?

    Luke

  2. Chello Avatar
    Chello

    This appears to be an authentication system that is made for mobile devices. how are we to use it if we do not use a mobile device to log into orion?

  3. redcap@eerdekens.com Avatar
    redcap@eerdekens.com

    It works great, but it would be nice if you can (as Google, Paypal, Microsoft are doing) to remember trusted devices for f.i. 30 days (as an option). Now, you have to generate a code every time, which is not so user friendly. But is is safe for sure 😉

  4. redcap@eerdekens.com Avatar
    redcap@eerdekens.com

    Thanks for the fix, it works indeed !

  5. Jonathan Avatar
    Jonathan

    Hi,

    I have lost my phone and use Google authenticator to login into my Manage WP account.

    At this time, i can’t connect to my account and i have not my backup code and i don’t remember my username; i use my email.

    Please what’s the way to access to my account

    Thanks.

  6. Transfered Iphone, Lost 2 factor authentication, please help! Avatar
    Transfered Iphone, Lost 2 factor authentication, please help!

    Hi, I’ve recentely changed Iphone from 6 to 7 and now lost my 2 factor authentication. I’ve send an email request, but no response so far.
    Could you please assist me in recovering my account?
    My email adres is my login.

    Regards,
    Raymond

  7. Adam Avatar
    Adam

    I am having the same issues as the above, i have changed phones and have not transferred over my 2fa details.

    Can someone please help me

  8. John Avatar
    John

    I have replaced my phone and use Google authenticator to login into my Manage WP account.
    Now, of course, I can’t login to my account

    Please what’s the way to access to my account

    Thanks.

  9. Ioan Sabo Avatar
    Ioan Sabo

    What can I do if I have the two factor authentication turned on, but I reset my phone meanwhile and now I don’t have Orion in the Authenticator app?

  10. Ben Nibarger Avatar
    Ben Nibarger

    I need to remove the 2fa from my account as well. I upgraded my phone and didn’t transfer the info.

  11. Filipe Avatar
    Filipe

    Hey there. I lost My phone so i did lost my 2FA as well. I’ve sent an enquiry to “helpdesk@managewp.com”. Is that the correct email?

  12. Armin Avatar
    Armin

    The QR code is no longer displayed. 1Password only allows adding 2FA by QR code. Can you fix that, please.

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