Backups

You can enable Backups per website or across multiple websites at once.

Enable on one website

1. In your dashboard, go to the website you want to back up.
2. On the left sidebar, click Backups.
3. Click Activate Backups. Choose Free or Premium, then click Activate.
   • If you chose premium, in the new pop-up, review the activation cost breakdown, then click Activate add-on.
4. Click Close.

Enable on multiple websites

You can only activate the premium version on multiple websites at once.

1. In your dashboard, in the left icon sidebar, click Add-ons.
2. Select the checkboxes next to all websites you want to back up.
3. At the top menu, click Activate Add-ons, then click Backups.
4. Click Buy add-on.
5. Review the activation cost breakdown, then click Activate add-on.
6. Click Close.

1. In your dashboard, go to the website where you want to upgrade.
2. On the left sidebar, click Backups.
3. At the top right corner, click Upgrade, then click Buy add-on.
4. In a new pop-up, review the activation cost breakdown, then click Activate add-on.
5. Click Close.

1. In your dashboard, go to the website you want to back up.
2. In the left sidebar, click Backups.
3. Click Backup Now.
4. (Optional) Enter a backup name. 
5. Click Save to start the backup process.

When Premium backups are activated, they run daily by default. You can change the backup frequency per website or across multiple websites at once, and it can affect the price of the tool.

Change backup schedule on one website

1. In your dashboard, go to the website where you want to adjust settings.
2. On the left sidebar, click Backups.
3. Click Settings.
4. Under Backup schedule, click on the preferred value to adjust the slider.
5. Scroll down and, below Start Time, choose the time of day.
6. Click Save settings.

Change backup schedule on multiple websites

1. In your dashboard, in the left icon sidebar, click Add-ons. 
2. Click the checkbox next to all websites where you want to adjust settings. 
3. From the top menu, click Tool Settings, then click Backups. 
4.  Click on the preferred value to adjust the slider. 
5. Click Save settings and then Confirm. 

In ManageWP you can customize what’s included in your backup by excluding or including folders, files and database tables.

Please note that excluded files and tables will be removed from all previous backups and appear in red with a strikethrough.

1. In your dashboard, go to the website where you want to make the change.
2. On the left sidebar, click Backups.
3. Click Settings.
4. Scroll down and click Include / exclude.
5. To include or exclude files or folders, click Files and to include or exclude database tables, click Database. 
   • Exclude: Hover over the item, then click Add to exclude list. Scroll down, click Exclude selected and then Confirm. To enter a folder, click the folder name and it will expand. 
   • Include: Hover over the item, then click Include. To enter a folder, click the folder name and it will expand. 

Include non-standard database tables

Only the database tables with the default database prefix (defined in your wp-config.php file) are included in the initial backup. After that backup is complete, if you have database tables with a different prefix you’ll be prompted to include them in the future backups: 

• If you choose “Yes, include them”, these database tables will be added automatically to future backups.
• If you choose “No, I’ll do it myself”, they won’t be added automatically, but you can include them manually later.

Please note that all your previous backups that were stored on the former region will be deleted. You can change the storage region once a month.

1. In your dashboard, go to the website where you want to make the change.
2. On the left sidebar, click Backups.
3. Click Settings.
4. Scroll down and click Storage Region. 
5. Click Change Region. 
6. Pick a region from the dropdown menu, then click Change region.

We’ll notify you automatically when your scheduled backup fails. By default, we’ll use your global settings to determine how to send Backups notifications for all of your websites. 

If you prefer to receive notifications for individual websites through a different channel, you can customize notification settings per website. You can choose to receive notifications to your admin email, to have your collaborators or clients notified, or to use an additional email. You can enable multiple options.  

Receive notifications to an admin email

1. In your dashboard, go to the website for which you want to change notification settings.
2. In the left sidebar, click Backups.
3. Click Settings.
4. Scroll down, then click Event notifications. 
5. Click Custom settings.
6. Click Admin, then turn on the toggle next to the email you want to use for notifications. 
7. Click Save Changes.

Automatically notify collaborators

To see this option, you must have collaborators added to your dashboard and ensure they have access to this website. 

1. In your dashboard, go to the website for which you want to change notification settings.
2. In the left sidebar, click Backups.
3. Click Settings.
4. Scroll down, then click Event notifications. 
5. Click Custom settings.
6. Click Collaborators, then turn on the toggle next to the collaborators who should be notified. 
7. Click Save Changes.

Automatically notify clients

To see this option, you must have clients associated with this website. 

1. In your dashboard, go to the website for which you want to change notification settings.
2. In the left sidebar, click Backups.
3. Click Settings.
4. Scroll down, then click Event notifications. 
5. Click Custom settings.
6. Click Clients, then turn on the toggle next to the clients who should be notified. 
7. Click Save Changes.

Receive notifications to an additional email

To see this option, you’ll have to add additional notification email(s) to the general notification settings. 

1. In your dashboard, go to the website for which you want to change notification settings.
2. In the left sidebar, click Backups.
3. Click Settings.
4. Scroll down, then click Event notifications. 
5. Click Custom settings.
6. Click Additional Emails, then turn on the toggle next to the email you want to use for notifications. 
7. Click Save Changes.

If we’re unable to restore your website through our ManageWP Worker plugin, add FTP credentials so we can try the restore via FTP. 

1. In your dashboard, go to the website where you want to make the change.
2. On the left sidebar, click Backups.
3. Click Settings.
4. Scroll down and click FTP Settings – Optional. 
5. Enter the FTP credentials to the corresponding fields. If you’re unsure which FTP credentials to enter, contact your hosting provider. 
6. Click Test Connection. 
7. After the connection is tested successfully, click Save settings.

To improve the speed and reliability of your database backups, add database credentials to ManageWP.

1. In your dashboard, go to the website where you want to make the change.
2. On the left sidebar, click Backups.
3. Click Settings.
4. Click MYSQL Settings – Optional.
5. Enter the database credentials to the corresponding fields. If you’re unsure which database credentials to enter, check your wp-config.php file or contact your hosting provider. 
6. Click Test Connection. 
7. After the connection is tested successfully, click Save settings.

If you’ve activated premium Backups, you can download them to your local computer. 

1. In your dashboard, go to the website for where you want to download a backup.
2. On the left sidebar, click Backups.
3. In the calendar, select backup date. If you have several backups on that day, click the one you want to download. 
4. In the Overview tab, click Download backup and wait for the backup to generate. You can do other things in ManageWP in the meantime. 
5. At the top-right corner, you’ll get a notification with the download link when the backup is complete. Click Download.
   • If you need to download the same backup again or the notification is not present in your dashboard anymore, click the bell icon to find the notification. 

Download files and database tables

Here’s how you can download only specific files, folders or database tables. 

1. In your dashboard, go to the website where you want to download a partial backup.
2. On the left sidebar, click Backups.
3. Select the Content tab.
4. Hover over Files or Database and then click Download to download all files or the entire database.
   • To download a specific file or database table, click Files (and additional folders if needed) and Database, hover over the item and click Download. 
5. At the top-right corner, you’ll get a notification with the download link when the partial backup is complete. Click Download.
   • If you need to download the same partial backup again or the notification is not present in your dashboard anymore, click the bell icon to find the notification.