Uptime Monitor

You can enable Uptime Monitor per website or across multiple websites at once.

Enable on one website

1. In your dashboard, go to the website you want to monitor. 
2. In the left sidebar, click Uptime Monitor. 
3. Click Activate Uptime Monitor. In the new pop-up, review the activation cost breakdown. 
4. Click Activate add-on, then click Close. 

Enable on multiple websites

1. In your dashboard, in the left icon sidebar, click Add-ons. 
2. Select the checkbox next to the websites you want to monitor. 
3. It the top menu, click Activate Add-ons, then click Uptime Monitor. 
4. Click Buy add-on.
5. Review the activation cost breakdown, then click Activate add-on. 
6. Click Close. 

You can pause Uptime Monitor to temporarily prevent our requests from being sent to your server.

1. In your dashboard, go to the website where you want to pause or unpause monitoring.
2. In the left sidebar, click Uptime Monitor.
3. In the Uptime Activity tab, use the toggle to pause or unpause Uptime Monitor.
   • You’ll have to wait 10 seconds before adjusting the toggle again.  

We’ll notify you automatically when we detect that your website is down. By default, we’ll use your global settings to determine how to send Uptime Monitor notifications for all of your websites. 

If you prefer to receive notifications for individual websites through a different channel, you can customize notification settings per website. You can choose to receive notifications to your admin email, to have your collaborators or clients notified, or to use an additional email, SMS, or Slack. You can enable multiple options.  

Receive notifications via admin email

1. In your dashboard, go to the website where you want to change notification settings.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Scroll down and click Event notifications. 
5. Click Custom settings.
6. Click Admin, then turn on the toggle next to the email you want to use for notifications. 
7. Click Save Changes.

Automatically notify collaborators

To see this option, you must have collaborators added to your dashboard and ensure they have access to this website. 

1. In your dashboard, go to the website where you want to change notification settings.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Scroll down and click Event notifications. 
5. Click Custom settings.
6. Click Collaborators, then turn on the toggle next to the collaborators who should be notified. 
7. Click Save Changes.

Automatically notify clients

To see this option, you must have clients associated with this website. 

1. In your dashboard, go to the website where you want to change notification settings.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Scroll down and click Event notifications. 
5. Click Custom settings.
6. Click Clients, then turn on the toggle next to the clients who should be notified. 
7. Click Save Changes.

Receive notifications via additional email

To see this option, you’ll have to add additional notification email(s) to the general notification settings. 

1. In your dashboard, go to the website where you want to change notification settings.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Scroll down and click Event notifications. 
5. Click Custom settings.
6. Click Additional Emails, then turn on the toggle next to the email you want to use for notifications. 
7. Click Save Changes.

Get notified via SMS

To see this option, you’ll have to add additional notification SMS number(s) to the general profile settings. 

1. In your dashboard, go to the website where you want to change notification settings.
2. In the left sidebar, click Uptime Monitor.
3. Click Scheduling.
4. Scroll down and click Event notifications. 
5. Click Custom settings.
6. Click SMS, then turn on the toggle next to the mobile numbers you want to use for the notifications. 
7. Click Save Changes.

Get notified via Slack

To see this option, you’ll have to connect Slack in the general 3rd party services settings. 

1. In your dashboard, go to the website where you want to change notification settings.
2. In the left sidebar, click Uptime Monitor.
3. Click Scheduling.
4. Scroll down and click Event notifications. 
5. Click Custom settings.
6. Turn this Slack channel ON or OFF.
7. Click Save Changes.

By default, we’ll check your website every 5 minutes. You can change the monitoring interval to 1, 10, or 15 minutes.

1. In your dashboard, go to the website where you want to adjust the monitoring interval.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Under Monitoring interval, click on the preferred value to adjust the slider.
5. Scroll down and click Save Changes. 

By default, we’ll notify you as soon as we detect your website is down. You can delay notifications from 5 to 60 minutes in case the site comes back online.

1. In your dashboard, go to the website where you want to adjust the notification delay.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Under Notification delay, move the slider to your preferred delay.
5. Scroll down and click Save Changes.

If you enable keyword monitoring, we’ll search for a specific word on your homepage instead of relying on the response code.

1. In your dashboard, go to the website where you want to use keyword monitoring.
2. In the left sidebar, click Uptime Monitor.
3. Click Settings.
4. Select the checkbox next to Use keyword monitoring. 
5. In the field below, enter the keyword you want to monitor. We recommend using a unique, single-word keyword with the same capitalization as on your website. 
6. Scroll down and click Save Changes. 

1. In your dashboard, in the left icon sidebar, click Add-ons. 
2. Select the checkbox for websites on which you want to edit settings. 
3. From the top menu, click Tool Settings, then click Uptime Monitor.
4. Adjust monitoring interval and notification delay as for a single website (see above).
5. Click Save settings and then Confirm.